Showing Care And Concern

When an Air Asia plane flying from Indonesia to Singapore crashed in 2014, Group CEO Tony Fernandes, unmindful of the advice of his lawyers, felt that as the face of the brand, it was imperative that he had to be with the airline staff, and most importantly, considered it his responsibility to be there for the relatives of the victims.

Insight
When leaders display concern and care for their staff and customers, they reciprocate by becoming more trusting and forgiving of the leader and the company.

Creating Your Own Leadership Framework

“Great leaders complicate leadership development. The sheer volume is overwhelming, and the lessons that emerge from one leader’s experience may be completely inapplicable to another’s”. - McKinsey research

Insight
Leadership material is voluminous and other's experiences are not transferable. So how do you develop your leadership skills? Inner engineering by yourself. Here's how:
1. Understand your work context,
2. Inventory your strengths & choose the the ones the ones to use/build,
3. Define your values & set boundaries,
4. Examine & reset your paradigms
5. Create own leadership framework

Or, #Connect2Coach.

The Warm Leadership Style

A growing body of research by Amy Cuddy and her colleagues suggests that the way to influence—and to lead—is to begin with warmth. Warmth is the conduit of influence: It facilitates trust and the communication and absorption of ideas. Even a few small nonverbal signals—a nod, a smile, an open gesture—can show people that you’re pleased to be in their company and attentive to their concerns.

Insights
Prioritizing warmth as your leadership style helps you connect immediately with your people, demonstrating that you hear them, understand them, and can be trusted by them.