10 May, 2011

"I am Anna Hazare" True or False?

A recent survey  of India's youth conducted by by MTV, showed that over 50% of them were OK with paying bribes to succeed in life. Surprisingly, Anna Hazare's recent campaign against corruption had struck a cord with the very same youth, and they had come out on to the streets in large numbers! So what explains this strange contradiction?

Maybe some kind of an answer may be found in yesterday's Economic Times. In the issue's Blinkers off cartoon by Salam, one executive is telling another, "I can't say for sure what is important...self-respect, integrity or being on the right side of the boss...?" The cartoon aptly sums up the dilemmas and the challenges  of  the youth viz., if self-respect and integrity be part of one's values set, to what extent would one be of willing to sacrifice them at the altar of career success?

 These were also the kind of dilemmas expressed by the young participants at my recent workshop on Goal setting. One of the activities required participants to identify their personal values and the importance of  identifying and living our values in our life. After my presentation one of them asked, "If the value of my time to my company is Rs 3000.00 per day, and I have the option to pay a tout Rs 1000.00 and get a ticket (or a form etc.) delivered at home instead of waiting in a queue to buy one, what should I choose to do? And that's the dilemma most of us face - should I forgo my value of not paying a bribe  and settle for the 'efficient' and 'cost-effective' option of saving my time and pay a bribe? Or do I stick by my values and principles no matter what it costs?

In reply to the participant's question, I cited the example of how Narayana Murthy of Infosys handled such a situation.There were several incidents when Infosys was asked to grease palms to get its work done. in 1996, the company refused to pay a bribe of Rs 4 lakh to buy the land where their Bangalore office was built. Instead, it paid Rs 40 lakh extra, about 40% more than the amount other companies had paid to build offices in that locality. Over the years, Infosys' clean image became a benchmark in India Inc.

So if one chooses to strictly  live by one's values then no price would be too high to protect them. The choice of course is a difficult one for most of us. But for those who choose to tread the difficult path - it can be life of fulfillment.

And success?

09 May, 2011

The Secret to Long-term Personal Success


The most powerful way to achieve long-term personal and business success, is to redefine success as something internal rather than external. It has been my experience time and time again that success begins with defining values, and then consciously creating a life where those values play a central role. And this is true as much of people as it is of organizations.Using this 'inside-out' approach, I have discovered in my experience as a Business coach and consultant, gives gratifying results. Success I have realized, begins with defining values, and then consciously creating a life where those values play a central role. So what exactly do we mean by values, and how can we plan a values-driven life?

What are Values?
Roy Posner, on his highly informative website, describes values as “a belief, a mission, or a philosophy that is meaningful.” Whether we are consciously aware of them or not, every one of us has a core set of personal values. Values can range from the commonplace, such as the belief in hard work and punctuality, to the more psychological, such as self-reliance, concern for others, and harmony of purpose.

When we examine the lives of famous people, we often see how personal values guided them, propelling them to the top of their fields. In the book, Leadership@Infosys (Penguin India), the editor Matthew Barney describes the time the company had imported its first computer to the office. A customs official indirectly asked for a bribe. Narayana Murthy pretended he did not understand the request. As pay back, the official refused to recognise the a government certificate that entitled Infosys to a concessionary import duty of Rs. 1 lakh instead of Rs 10 lakh. Murhty did not budge. The company paid the higher duty and went through a long process of six years to reclaim the extra money it had paid.

It is this personal as well as business commitment to his values that has brought Murthy such glory - personally as well as to Infosys, the company he created. On a personal front, his commitment to his values brought respect to businessmen as a class. Kiran Karnik1, the former NASSCOM chief explains the reason thus,”For the first time, the middle class had an icon who came from an ordinary background and yet made money without doing something underhand and being upright.” On the business front Murthy’s commitment powered by his intellect, and driven by his values has brought Infosys to the forefront of a new India Inc. since 1981.
 we can “create a life of our own making” and live our life with meaning and peace of mind, rather than “letting our life live us.”  An important learning from Murthy's example is that values drives our behavior and also our commitment.
                                                 
The most important advantage of identifying our values is that the exercise helps us to align and shape our behaviors in a way consistent with our goals in life. 


Call to Action
To begin the unraveling of YOUR secret to long-term personal business success, begin by of identifying your values from the list on Roy Posner's site. Using your identified values as your decision making paradigm, you can now create a life of your own making and live your life with meaning and peace of mind, rather than letting your life live you.

Pause. Think. Go.

Flash back It was several years ago that I met him on a Bombay Walk - the ones where they take you around to see and learn about the colonia...