A growing body of research by Amy Cuddy and her colleagues suggests that the way to influence—and to lead—is to begin with warmth. Warmth is the conduit of influence: It facilitates trust and the communication and absorption of ideas. Even a few small nonverbal signals—a nod, a smile, an open gesture—can show people that you’re pleased to be in their company and attentive to their concerns.
Insights
Prioritizing warmth as your leadership style helps you connect immediately with your people, demonstrating that you hear them, understand them, and can be trusted by them.
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