Finger or Figure?

THOUGHTS STUDY #3
Bing architect Craig Miller and his team run thousands of experiments a day. And whether it's a bug or a bad idea, there isn't going to be any finger pointing. “Zero blame,” emphasises Miller. “It has to be a learning culture, a culture that says ’we're going to learn from this‘.”

THINK
If an important project doesn't go the way it was meant to:
- How does your organisation treat it?
- How do you feel and act about it?
Who or what needs to change?