4 Ways Leisure Pursuits Can Provide a ROI

 “I’ve realized that somebody who is tired and needs rest, and goes on working all the same”, is a fool” - Carl Jung.

We live in a highly competitive world where employees have high material and professional aspirations. Many work at jobs that demand global business interactions, which keep them up at unearthly hours. To them any leisure activity may only seem at best like a dream, or worst, an unproductive use of time. Not just that, but any mention or suggestion to spend time on them, is likely to elicit a response such as the one below

Carl Jung's words notwithstanding.

But what if they knew that leisure activities could teach them valuable skills which could be assets to them in other their work, as well as other dimensions of their lives? What if they realized that the returns on them could be disproportionate to the amount of time invested?  Would it then make it a worthwhile investment for them?

Well, 'show me the ROIers', (and also others) read on and decide for yourself: 
1. ROI: Leadership and Negotiations Skills
Activity: Essaji Vahanavati, son of former Attorney General of India is a young partner at a reputed law firm. He is passionate about wildlife photography. Benefits: His leisure activity has ingrained in him the virtues of patience; given him an eye for detail; and taught him to stay cool in critical situations. During transactions, he can patiently wait for others to put their point on the table and at the same time quickly grasp the matter and come out with solutions. This has earned him the respect of senior partners at the law firm.

2. ROI: Importance of Making the Journey the Destination

Activity: World Bank economist Kaushik Basu spent his leisure time working on a longer method to prove what Pythagoras proved 2600 years ago. In a right angle triangle, the sum of the square of two sides equals the square of the hypotenuse.  
Benefits: To justify the new and longer proof,  he invokes the Greek poem Ithaca, which describes the long journey to Odysseus' home island. The island,  the poet Cavafy says, is disappointing, but Ithaca's charm is in the journey itself.

3. ROI: Patience
Activity: Stock market man Ramesh Damani has a thing for dough which made him seek out baking and attend a week's bakery course in Paris. 
Benefit: Asked for the similarity between brokers and bakers, Damani's reply is, "Both like the feel of dough....and both (investment and baking) need a lot of patience."

4. ROI: Inspiration

Activity: For geniuses, a routine was more than a luxury - it was essential for their work. Charles Dickens took three hour walks every afternoon, while Beethoven took lengthy strolls after lunch.

Benefits: For Charles Dickens what he observed on his walks, fed directly into his writing, while Beethoven carried a paper and pencil with him in case inspiration struck. 

Call to Action
Leisure activities can be both both satisfying and capable of building and honing useful skills and virtues. Discovering the parts between your profession and your hobbies which are similar, or support the other can help you get satisfying returns.

Enjoy the Journey

World Bank economist Kaushik Basu has found another new and longer method to prove what Pythagoras proved 2600 years ago - that in a right angle triangle, the sum of the square of two sides equals the square of the hypotenuse.

#Learning
"I treat this as my hobby.  I do it for fun", says Basu. To justify the new and longer proof,  he invokes the Greek poem Ithaca, which describes the long journey to Odysseus' home island. The island,  the poet Cavafy says, is disappointing, but Ithaca's charm is in the journey itself.

Communicate to Motivate

Debutant Actress Ruhi Singh says, "When you enter the sets of (film director) Madhur Bhandarkar's film, you hear words like 'jalwa' (charisma/luster/ splendor) and 'aag laga de' (be on fire) which is a driving force for us. I had to shoot a waterfall sequence in the night, and it was freezing cold. But I could only do it because (Madhur) makes sure everyone feels comfortable before filming. "

#Viewpoint
Good leaders communicate to #motivate. They channelise the desire and energy of their people to achieve things they know must be done for mutual success.

A Coachee's Improvement Log Page #2

Reading through this page from a client's notes, you would be surprised at how obvious and simple some of the points noted are. This then is the power of coaching - bringing the obvious in plain view and most important, creating an awareness about the need for change.

The Continuous Improvement Process

"We should properly train ourselves for professional methods of marketing. Attend the inquiries properly, meet customers queries, educate them about plus points of our products. Follow up in a decent manner and obtain orders from clientele. Involvement of all staff is important. *Introduction of incentives is a good step in this direction.(1) Share the information about progress with staff and let them be partners in the growth.(2)"

"Action steps

1. What: Prepare the cost and price statements with all data on competitors

          Action: 

•   List incoming cost and outgoing prices
•   To change the style of marketing meetings - the results should be important.

         By When: Immediate"

*1,2: My comments: These were the 'eureka'  moments for the the client

1. Client used to give rewards randomly i.e. whenever he felt someone had done his job well. This was good leadership quality, I remarked and related an incident from the life of Alexander to reinforce my point (link http://managementnotes.blogspot.com/2011/07/7-leadership-lessons-from-alexander.html). Then I proceeded to suggest to him that linking the rewards to certain specific actions, targets and objectives would prove more effective.
2. Client was of the opinion that it made no sense to share information on sales achieved and y-on-y or q-on-q growth. I was pleasantly surprised to see he had included this point in his recap 

"I am Anna Hazare" True or False?

A recent survey  of India's youth conducted by by MTV, showed that over 50% of them were OK with paying bribes to succeed in life. Surprisingly, Anna Hazare's recent campaign against corruption had struck a cord with the very same youth, and they had come out on to the streets in large numbers! So what explains this strange contradiction?

Maybe some kind of an answer may be found in yesterday's Economic Times. In the issue's Blinkers off cartoon by Salam, one executive is telling another, "I can't say for sure what is important...self-respect, integrity or being on the right side of the boss...?" The cartoon aptly sums up the dilemmas and the challenges  of  the youth viz., if self-respect and integrity be part of one's values set, to what extent would one be of willing to sacrifice them at the altar of career success?

 These were also the kind of dilemmas expressed by the young participants at my recent workshop on Goal setting. One of the activities required participants to identify their personal values and the importance of  identifying and living our values in our life. After my presentation one of them asked, "If the value of my time to my company is Rs 3000.00 per day, and I have the option to pay a tout Rs 1000.00 and get a ticket (or a form etc.) delivered at home instead of waiting in a queue to buy one, what should I choose to do? And that's the dilemma most of us face - should I forgo my value of not paying a bribe  and settle for the 'efficient' and 'cost-effective' option of saving my time and pay a bribe? Or do I stick by my values and principles no matter what it costs?

In reply to the participant's question, I cited the example of how Narayana Murthy of Infosys handled such a situation.There were several incidents when Infosys was asked to grease palms to get its work done. in 1996, the company refused to pay a bribe of Rs 4 lakh to buy the land where their Bangalore office was built. Instead, it paid Rs 40 lakh extra, about 40% more than the amount other companies had paid to build offices in that locality. Over the years, Infosys' clean image became a benchmark in India Inc.

So if one chooses to strictly  live by one's values then no price would be too high to protect them. The choice of course is a difficult one for most of us. But for those who choose to tread the difficult path - it can be life of fulfillment.

And success?

The Rewards of Paying Respect

A recent cartoon by Salam in the Economic Times shows a manager telling his boss, " We have arrived at a respectable compromise with the employees...they have given up their demand for a raise...in return for being treated with respect." The cartoonist neatly captures a profound workplace truth - that employees value being treated with respect more than money.

A variety of surveys show that workers want more than just monetary compensation. In their article in the  Journal of Economic Perspectives, Ellingsen and Johannesson  observe that "in particular, workers want a sort of appreciation and recognition from their employers that conveys respect" As a matter of fact, they report that, "workers sometimes respond negatively to  what they perceive as signs of disrespect, including intrusive managerial control and even, in some cases, monetary incentives." However, inspite of a substantial body of evidence to the contrary, employers insist in their belief that monetary compensation out beats any other form of reward. 

Dilip was one such client of mine who, inspite of my efforts to convince him to the contrary, insisted that monetary rewards were the best form of rewards for his employees. To find out just where the truth lay, I decided to conduct a survey of his employees which evaluated their ratings of five workplace factors; Self-fulfillment, Esteem,  Belongingness, Security, Physiological/Basic. To my no great surprise (but to Dilp's great astonishment), the majority of his employees top rated Esteem and Belongingness.

The lesson for employers - those who treat their employees with respect may find themselves in the situation depicted in Salams cartoon. But those who blend it with monetary rewards, are in store for even greater rewards- a highly motivated employee force!

Ref: Tore Ellingsen and Magnus Johannesson, Paying Respect, Journal of Economic Perspectives-Vol 21, Number 4-Fall 2007-pages 135-149

Indian firms losing leaders!

There is worrying report in yesterday's Hindustan Times, a B-school study shows that there is a serious downfall of leadership in Indian companies.

The findings of the study, conducted by Pune's Symbiosis indicate that in the past two years, a lot of people in leadership roles at all levels, have either switched jobs or been laid off. When such roles are offered to existing employees, they find excuses to reject the offer. The reason? Lack of investment  by Indian companies in grooming them to become leaders and bringing in people from outside to fill leadership roles.As a direct result of their neglect of developing and investing in the potential of their own employee, they find themselves low on confidence in taking on leadership roles.

According to Mr K.S. Subramanian, the director of Symbiosis, neglecting to groom employees to become leaders results in them display  'stopping behaviour' where their mindset stops growth. "The self awareness to rise up the ranks is missing," says the director.

As an Executive/CEO coach, I have noticed this neglect of grooming employees for leadership roles at first hand. A few companies who do invest, do so on the conduct of training programs, the objectives and design of which are little related to leadership grooming.

As an Executive/CEO coach, my prime objective is to build my client's self awareness by offering a mirror to himself . I do this by initiating the coaching process with a focus on Leading the Self. Only after this do I move on to the other two leadership domains - Leading the People and Leading the Organization. This inside-out approach proves extremely valuable in enlarging the self-awareness of clients, and helps them engage better with their external world .

One of my clients after a coaching session, said to me, "Uday I realize now that I have been spending only 0.5% of my time on my most important priority - communicating my vision to my team!" 

Imagine what that one single insight can do to a leaders effectiveness!

How good are you at reading the pulse of your employees?

In his book, author Alfie Kohn, relates an interesting tale of an elderly man who had endured the insults of a crowd of 10-year-olds every day as they passed his house on the way home from school.One afternoon, after listening to another round of jeers about how ugly and bald he was, the man came up with a plan. He met the children on his lawn the following Monday and announced that anyone who came back the following day and shouted rude comments about him would receive a dollar. Amazed and excited, they showed up even earlier on Tuesday, hollering epithets for all they were worth.